Telemedicine works well for
- General medical concerns and advice
- Follow-up reviews
- Explaining blood test or scan results
- Prescription renewals where clinically appropriate
- Skin concerns via camera
- Deciding whether you need in-person care
Telemedicine
A doctor on your screen, not a search engine.
Video consultations with licensed physicians for advice, follow-ups, prescriptions and peace of mind, from wherever you are.
At a glance
Format
Video consultation
One-to-one with a physician
Length
As long as it takes
We do not run a clock on you
Afterwards
Summary sent digitally
Prescription or referral too
If you need to be seen
Fee credited
You never pay twice
Half of medical worries do not need a clinic chair; they need a qualified answer. Our telemedicine consultations connect you to a licensed physician by video for new concerns, follow-up reviews, medication questions, test-result explanations and referrals. If your case needs an in-person examination, we will tell you honestly and arrange it, at the clinic or at your home.
Before you book
What video works for, and what it does not
It is not for
- Emergencies. Call 998.
- Anything requiring physical examination, injections or procedures
- First-time controlled-medication prescriptions
How it works
Four steps, no waiting room
Book your slot
Message us on WhatsApp and pick a time that suits you.
Pay securely online
Confirmed in writing before your call.
Join the video link
At your appointment time. The call lasts as long as your questions do.
Receive everything digitally
Your summary, prescription or referral is sent after the call.
Honest answers
Telemedicine questions
Can the doctor prescribe medication?
Yes, where clinically appropriate under DHA telehealth rules. Some medications require an in-person visit, and the doctor will tell you if yours does.
Is it private?
Fully. Consultations are one-to-one with a licensed physician and your records are handled under UAE health-data regulations.
What if the doctor says I need to be seen in person?
Then your telemedicine fee is credited toward the in-person or home visit. You never pay twice for one problem.
Book a video consultation
Message +971 52 712 7882 with what you would like to discuss and your preferred time.